Learn Salesforce OmniStudio | Vlocity

Vlocity is a cloud-based enterprise-level business management software developed natively on Salesforce. It provides some of the biggest companies across the globe with industry-specific solutions and software applications (web and mobile) for streamlining their processes.

Being industry-specific, Vlocity allows users to develop applications and solutions that deal with the aspects unique to a particular industry. It takes into consideration the laws and standards applying to a specific industry while designing solutions. Owing to the pre-built nature of Vlocity solutions, it helps organizations save a considerable amount of money on development and configuration.

Working with Vlocity allows you to cater to a number of industries, including:

• Energy and utilities
• Mass media
• Health
• Insurance
• Education

As the solutions are built natively on Salesforce, it allows users to innovate their offerings and cater to the specific needs of their customers.

Benefits Of Getting Trained In Vlocity

Integration With Salesforce
The biggest advantage of getting trained in Vlocity is its integration with Salesforce. This helps users in undertaking complete, fast, and precise interactions over multiple communication channels.

Seamless Mobile Customization
Vlocity allows users to develop applications with seamless mobile customization. This helps users in working on the go and provides them with the utmost flexibility in work.

Omnichannel Support
Vlocity provides seamless and omnichannel support to businesses through responsive applications. Right from call centers and retail locations to reseller channels and indirect partner channels, Vlocity applications help users connect with their customers across multiple channels. Moreover, this allows organizations to provide targeted offers to their customers for up-selling and cross-selling their offerings.

Extensive CRM Analytics
As they are built on Salesforce, Vlocity applications provide users with seamless and extensive CRM analytics for customer service, marketing, sales, and community. Vlocity provides companies with powerful analytics features without imitating the features of Salesforce.

Increased Focus On The Customers
Vlocity allows users to have more focus on the customers and less focus on the software itself. This helps organizations in building personalized buying experiences for their customers and developing healthy relations with them.

Use Of Artificial Intelligence
The functionality of Vlocity applications can be leveraged by incorporating artificial intelligence and machine learning. This allows users to obtain valuable insights about the data managed by the applications and undertake predictive analytics to improve their processes.

Smart Integrations
Vlocity applications can be readily integrated with suitable third-party applications and solutions to provide a unified interface to the users. This prevents them from switching platforms for undertaking specific processes helps them reconcile their data between the integrated applications.

Low-code Development
Vlocity applications do not require the developers to write extensive lines of code and spend a considerable amount of time in development. The low-code development ensures that robust applications are built with minimal code without compromising the quality of the applications.