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Understand Salesforce Data Cloud (Data 360) permission sets and user access, and how to give the right permissions to admins, marketers and analysts.
Understand DSO, DLO and DMO in Salesforce Data Cloud (Data 360): what each object does and how data flows from the source to the data model.
Step-by-step guide to creating a free Salesforce Data Cloud (Data 360) trial org so you can practise data ingestion, modeling and segmentation.
Salesforce Data Cloud (Data 360) architecture explained: how data flows from your sources through the data model and insights to activation.
What is Salesforce Data Cloud, now called Data 360? Learn what it does, how it evolved and why it matters for Salesforce admins and developers.
Step-by-step guide to creating a free Salesforce Agentforce demo org and setting it up so you can build and test your own AI agents.
Agentforce vs Einstein Copilot: understand the key differences between Salesforce’s AI tools and when to use each one in your org.
What is Salesforce Agentforce? Learn how this agentic AI platform brings autonomous AI agents into your CRM and what they can do for your business.
Understand the Vlocity Digital Interaction Platform in Salesforce OmniStudio and how it helps you build guided, industry-specific user experiences.
OmniStudio vs Vlocity: what changed after Salesforce acquired Vlocity, and the key differences developers and admins need to know.